Monday 25 June 2018

What are the benefits of net banking apps?

The banking sector has undergone a significant transformation ever since the introduction of Artificial intelligence(AI) technology. The digital world is on constant evolving stage. Modern Consumers today prefer digital. From simpler cashless credit/debt cash transactions to well-equipped net banking apps, financial activities have easy accessibility. 

In the absence of your computer or laptop, mobile banking apps come to the rescue. This app is an answer to all your banking needs. Access your account balance from the comfort of your home. A mobile application takes care of all your necessary utility bill payments, phone recharge or even a fund transfer.

Following are few benefits of using a net-banking app for your financial transactions:

1) Chatbot Assistance:

A chat assistant is an AI or computer program that conducts conversations meant to replicate a human dialogue via auditory or textual means. These bots act as your digital assistants providing you with hassle-free banking experience. HDFC Bank partnered with Bengaluru based Senseforth AI Research to launch the chatbot, ‘EVA(Electronic Virtual Assistant) this year. Similarly, India’s largest and oldest public-sector banking institution embraced the tech with the launch of ‘SIA’ in 2017.  Major banks in India are incorporating the technology to stay updated with the times.

2) Quick access to products and services:
The net banking apps provide fast services to their online customers. Through the app, consumers have the liberty to choose from various financial options available. They can surf through the products at their leisure and then make a decision. The primary purpose of an app is to engage consumers in real time. A consumer can also initiate a speedy request, even if it's about opening an account.

3) Safe Secure banking:
Banks use various security protocols to protect the information of the consumers. The institutions make sure that they use information encryption, the multi-factor authentication system to protect the confidential data of their consumers. Also, banks regularly update the apps with advanced technologies to avoid fraudulent activities.


4)  Go Green, Go Paperless:
Through the app, banks will deliver bank statements directly into customer’s e-mail addresses saving the cost of printing, paper and delivery. The less wastage of paper will be more helpful for the environment.

5) Reward pointers:
A netbanking app provides everything you expect from a bank with some pleasant surprises. A bank might give loyalty points to its customers in the form of discount vouchers for transacting via mobile applications. These points can be redeemable at retail shops, restaurants or movie theatres.


The mobile banking apps provide the opportunity to increase the efficiency of banking services. It minimises human errors, is an automated process and will offer a satisfactory experience to the consumers. Hence, No more long hours at the bank, no more queues and with limited documentation process, enjoy an improved banking service.

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