Friday 14 December 2018

How to claim your home insurance online

Investing in a property ensures financial security in the years to come. Therefore, having a comprehensive home insurance policy to protect your property is of utmost importance. While purchasing an insurance policy for your home, you must be aware of the inclusions and exclusions in order to initiate a smooth and hassle-free claim process. The claim process includes a few steps, following which you can register your claim with the insurer.

This is how you can file a claim for your home insurance online-

• Contact your insurance provider
In case of an accident or any damage, the first thing you need to do is contact your insurer and inform him of the same. You can get in touch with him over phone or email.

• Lodge an FIR
The next step is to lodge a complaint at the nearby police station. In the event of an accident or a burglary, you will need to inform the policy before filing your home insurance claim.

• Get evidence of the damages
You should take pictures of the damages sustained by the property, if possible. This helps speed up the claim process.

• Get the damage evaluated
In case of an accident, you should immediately have the damage evaluated by an authorized representative of the insurance company.

• Submit all supporting documents
In order to proceed with the claim process, your insurer will ask you to submit essential documents that are necessary to support the claim, based on the nature and extent of the damage. Therefore, it is advisable that you keep your policy documents handy.

Once you register your home insurance online and follow the above steps, the insurer will verify the claim. You will be provided with a suitable reimbursement once the claim is validated.

Documents required at the time of raising a claim-

You will need to submit the following documents in order to support your home insurance claim process-

• A duly signed claim form
• Evidence of the event- the extent of damage and nature of loss
• A copy of the FIR
• Repair bills and receipts
• Invoices of belongings owned by you
• Policy details- address and identity proof, policy number etc.
• KYC form attached with a photocopy of any of the KYC documents such as Aadhar card, Voter ID, Passport etc. for all claims that amount to Rs.1 Lakh and above
• NEFT details along with a cancelled cheque

If you want your home insurance claim to settle favourably, you must be careful while registering the claim online. Make sure that the details entered by you are correct and authentic.

The online procedure is much more convenient and quicker so you need not wait long for the claim to be settled. In case you face any difficulty, you can call on the helpline number and seek assistance from the customer care executives.

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