Thursday 12 July 2018

All you need to know about FASTag – the electronic toll collection system

Driving on the highway or moving from one district to another is not as hunky-dory as we all imagine it to be. You have to face a herculean task called the ‘toll plaza' to proceed to your destination. Paying toll has its set of challenges. The receiver will not have cash handy, or the cashier and receiver might indulge in a tiff. For solving these minute issues, the National Highway Authority of India (NHAI) launched FASTag in 2016.

What is NHAI’s electronic toll collection system FASTag all about? 

FASTag is a radio-frequency identification (RFID) card that can be availed through banks, authorised dealers and common centres near the toll plaza. These are affixed on the front screen of your vehicle. It is a pre-paid card through which users can pay toll. You can load around INR 100 to up to INR 1 lakh amount in the card. For every toll transaction, users receive an SMS alert. The card comes with 5 years validity period. Users can reload the card as per their requirement. In fact, the NHAI has introduced FASTag lanes in 370 toll centres across India.

Some of the benefits of using FASTag include:

1) Saves times, especially while paying highway toll, when you are heading to or returning from a holiday. It is a cashless transaction.
2) Cashless transaction means faster movement of vehicles. Less waiting time also means lower fuel cost.
3) One of the best advantages of FASTag is that it can be recharged through credit/debit/net banking. You can also reload the card via NEFT/RTGS payment methods.
4) You can obtain a periodic statement of your account on the issuer’s website once registered for the card.

Documents required for FASTag:

To get the account created, you have to visit the toll centre. You can also call on the issuer's customer care number to get the account done. Some of the documents you need to carry for creating an account in the electronic toll collection system are:

1) Vehicle’s registered certificate
2) Your passport sized photograph
3) Your KYC documents
4) ID and address proof
5) PAN and Aadhaar card
6) Voter ID
7) Passport

Note: A single FASTag can be used for multiple cars. In case of transfer, inform the issuer.

The NHAI have also launched mobile applications My FASTag and FASTag Partner for Android and iOS users in 2017. This has further eased the process as users can pay toll or recharge their FASTag accounts at the click of the button.

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